Privacy Policy
At The Healing Earth LLC ("The Healing Earth," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.herbalist-thehealingearth.com/, purchase our products, contact us, or otherwise interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
You may voluntarily provide information including:
● Name
● Email address
● Phone number
● Billing and shipping address
● Payment information (processed securely by our payment providers)
● Order history
● Information submitted through contact forms or customer support requests
Automatically Collected Information
When you visit our website, we may automatically collect:
● IP address
● Browser type and version
● Device information
● Operating system
● Pages visited
● Date and time of your visit
● Referral website
● Website usage statistics
This information helps us improve the performance and security of our website.
How We Use Your Information
We use your information to:
● Process and fulfill orders
● Deliver products and services
● Respond to inquiries and customer support requests
● Communicate regarding orders, products, and updates
● Improve our website and customer experience
● Detect and prevent fraud or unauthorized activity
● Comply with legal obligations
● Send promotional emails if you have chosen to receive them
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.
Payment Information
Payments made through our website are processed by trusted third-party payment processors. We do not store your complete credit or debit card information on our servers.
Please review the privacy policies of the payment provider you choose during checkout.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
● Remember user preferences
● Improve website functionality
● Analyze website traffic
● Enhance your browsing experience
● Measure marketing performance
Most web browsers allow you to disable cookies through browser settings. Some website features may not function properly if cookies are disabled.
Analytics
We may use analytics services, such as Google Analytics or similar tools, to understand how visitors use our website. These services collect information such as pages viewed, time spent on the site, and general geographic location based on IP address.
Analytics data is aggregated and does not directly identify individual users.
Email Communications
If you subscribe to our newsletter or request information, we may send you:
● Educational content
● Product announcements
● Promotions
● Wellness updates
● Company news
You may opt out of promotional emails at any time.
Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted service providers who help us operate our business, including:
● Payment processors
● Shipping providers
● Website hosting providers
● Email service providers
● Analytics providers
● Customer support platforms
These providers may access personal information only as necessary to perform services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your personal information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
● Fulfill orders
● Provide customer support
● Maintain business records
● Meet legal, tax, accounting, and regulatory obligations
● Resolve disputes and enforce our agreements
Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we learn that information has been collected from a child under 13, we will promptly delete it.
Your Privacy Rights
Depending on your state or country of residence, you may have rights to:
● Request access to your personal information
● Correct inaccurate information
● Request deletion of your personal information
● Object to or restrict certain processing
● Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Health Information Disclaimer
The Healing Earth provides herbal products and educational information intended to support general wellness.
The information provided on this website is not intended to diagnose, treat, cure, or prevent any disease and should not be considered medical advice. Always consult a qualified healthcare professional regarding any medical condition or before beginning any herbal or dietary regimen.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.
Any updates will be posted on this page with a revised Effective Date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
The Healing Earth LLC
Website: https://www.herbalist-thehealingearth.com/
Phone: 828-545-1394
Mailing Address: 1705 Brickyard Rd, Horse Shoe, NC 28742